4.7 average (530 Reviews)

Customer Reviews

Customer Reviews

Overall rating: 4.7 / 5 from 1321 reviews.

I LOVE the look of this shoe!! I ordered a complete size larger than my normal size 9.5vs8.5 and I could still use a 1/2 size bigger, but since it’s a final sale I’m wearing them and they are getting more comfortable the longer I wear them. They are a little narrow through the toe box but not bad. The material is first quality and I love that they come with brown and gold shoe laces.

Jon Qwill

Store owner replied: Cheryl : thank you the review of Jon Qwill from Diba True, we appreciate you. Glad you were able to read the sizing suggestions and order a full size larger. Because the sneaker is genuine leather she will give with continued wear. We appreciate your support of our family-owned business. Enjoy your new sneakers and thank you. The Diba True Crew.

Very nice shoes

Jet Liner

Store owner replied: Rachel : thank you for the review of Jet Liner from Diba True. We appreciate you. Glad you are finding your new heels nice, enjoy. Thank you for supporting our family-owned business. The Diba True Crew.

Love my sneakers! Love that they are Sleek and Comfy for walking all day!! Wish they came in more colors!

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Store owner replied: Margaret : thank you for your review of the Right Thyme from Diba True. So glad you LOVE your new sneakerina, that's what we call it since it's a blend of a sneaker and a ballerina! LOL. It was made with walking all day comfort in mind. The genuine leather only becomes softer as you wear. This has quickly become my go to as well. She is available in several other colors, just in case ;). Enjoy and thank you for supporting our family-owned business. The Diba True Crew.

I normally wear a 9.5 in a thong sandal but these ran very small. I would have exchanged them for a 10 but I didn’t realize they were a final sale on clearance and could not be returned or exchanged. Very disappointed with your policies. If I didn’t buy them directly from Diba True I believe I would have been able to exchange them for the correct size. I will not order from you directly again. Very cute sandals but I can’t wear them.

Kali Nite

Store owner replied: Susan : thank you for your review of the Kali Nite from Diba True. When we run a 50% off on sale (styles already marked down) those are always a final sale. We apologize if that was not clear. We understand your frustration. We have been running the Kali Nite for a few season now and have not had any fit comments, we will pass that onto our design team. Thank you and have a nice day. The Diba True Crew.

Stithing around toe area is very coarse and rubs the bottom of the toes. also opening on the top of the foot in the toe area has a sharp edge on the leather rubbing the foot raw.

Golden Sun

Store owner replied: Stephen : thank you for the review of the Golden Sun from Diba True. The feedback on the stitching is helpful, we will pass it onto the design team. We appreciate the 5 starts. Enjoy your new genuine leather wedges. Thank you. The Diba True Crew.

Excellent shoes, excellent customer service!!

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Store owner replied: Karma : thank you for taking the time to write a review. We really appreciate your loyal support of our brand and our family. Hope you are well. Enjoy your new sneakers. Thank you. The Diba True Crew.

Customer photo review of Sugar Fix

I have several pairs of DT’s that I love!! This pair feels big on my feet even though I ordered my usual size, size 6. It slides on my foot even though the ankle strap is tight. The cross over straps gap & just feel too big. I’m sad these aren’t what I expected!! I’m going to keep wearing them because I hope I will get used to the fit. Please know I have highly recommended your shoes in the past!!

Sugar Fix

Store owner replied: Pam: thank you for your review of the Sugar Fix from Diba True. We appreciate your honest feedback. If you have worn Diba True in the past you know the level of quality and value in our footwear is always to the highest degree. Unfortunately not every shoe fits every person the same way, I actually own the Sugar Fix also and although it is a little tricky fit I love them so much I keep wearing, just like you. I hope yours break in and you come to love them. Our family-owned brand thanks you for being a loyal customer and hope you will return to check out all of our new FALL 26 goodies. Thank you. The Diba True Crew.

Great awesome quality! True to size, but mostly for wide feet. But I love it.

Sugar Fix

Store owner replied: Anhelina : thank you for the review of Sugar Fix from Diba True. Being a "foot bed" designed shoe with a molded footbed it can create difficulty in fitting exactly right on every foot however once worn it will mold to your individual foot. We hope you enjoy your new genuine leather sandal from Diba True. Thank you for your support of our family-owned business. The Diba True Crew.

The footbed liner was all curled up. I couldn’t take it out because it was glued in but the edges were all rolled in. A bit disappointing.

Work Nerd

Store owner replied: Amy : thank you for your review of the Work Nerd from Diba True. Unfortunately in high heat the footbeds can curl. We would recommend reaching out to our customer service department, they would be happy to send you a footbed that just lays on top of the existing footbed. Hopefully this will be helpful for you. We appreciate your support of our family-owned business. Enjoy your new boots. Thank you. The Diba True Crew.

Shipping was quicker than expected.

Walnut Grove

Store owner replied: Amy : Thank you for the review of Walnut Grove from Diba True. Glad your new boot arrived quicker than you anticipated, our warehouse tries to ship orders within 24 hours. Enjoy your new vintage boots. As a family owned company we appreciate your business. Thank you. The Diba True Crew.

This is my 5th purchase of Diba boots. LOVE this brand and the quality is exceptional. Get compliments all the time.

Shy Town

Store owner replied: Kristi : thank you for the review of the Shy Town from Diba True. As a family-owned company we are grateful for your repeat business. Glad you have found all of your purchases from Diba True to be of great quality. Enjoy your new shoes and thank you. The Diba True Crew.

The bows on the sides at the front of the shoe touch the floor. I was not going to walk with them while the bows dragged on the floor. The bows were flattened when they arrived just as I saw on the catalogue. I had no choice but to return them , but I liked the shoe. I was forced to cram the opening of the bow with paper to create a round bow instead of a flat bow as shown on the photo. I don’t like the permanent crease mark of the round bow. I prefer the flat bow but I will make it work.

Settle Down

Store owner replied: Yvonne : thank you for the review of the Settle Down from Diba True. The deign of the Settle Down heel does not have the bow touching the floor. If you'd like to submit a picture of the issue, we could see if this is just a flawed pair. While it is not normal for us, with hand made products, mistakes do happen. We would happily replace the pair if we find them to be incorrectly made. Feel free to reach out to our customer service for assistance. Thank you. The Diba True Crew.

I was advised reading a review to size up half size and I'm glad I did. I always wear a 7 but went up to 7 1/2. Very cute and comfy shoe. I would love to see some darker colors maybe navy and black.

Right Thyme

Store owner replied: Karen : thank you for your review of the Right Thyme from Diba True. Glad that reading the reviews was helpful and you are enjoying your new genuine leather sneakerina. We will pass your suggestion for darker colors onto our design team. Thank you for your support of our family-owned business, we appreciate you. Enjoy The Diba True Crew.

I have purchased 5 booties. Absolutely LOVE the design, quality & fit. Will continue purchasing more. Get lots of compliments.

Shy Town

Store owner replied: Kristi : thank you for the review of the Shy Town from Diba True. As a family owned company we appreciate your continue support of our brand. Glad you find the quality and fit of our booties great. Enjoy your new shoes. Thank you. The Diba True Crew.

Customer photo review of ShipTection Shipping Protection

I found DIBA. true on Instagram and love, the fact that it was a lower height heel and so I took a chance. I had foot surgery last March and still have a few issues, but I can tell you that these shoes worked out great for me. The quality is very nice. I ordered the Brown patented and have worn them a number of times through the spring and early summer. I would definitely order again. Very comfortable and extremely stylish. Would recommend to a friend.

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Store owner replied: Mary Anne : thank you for the review of Begon Nia from Diba True. We appreciate your support of our family owned company. Glad you found us on Instagram and that you are happy with your new heels. The Begon Nia is one of our top sellers this spring/summer. Enjoy your new heels. Thank you. The Diba True Crew.

These sandals are too wide, and I have wide feet. It's like they were stretched out before I even wore them. The size is not too large, but the leather is too large, and it doesn't seem as thick as some of the other sandals I've ordered from Diba.

Seen It All

Store owner replied: LeeAnn thank you for your review of Seen It All from Diba True. We appreciate your feedback and apologize your experience did not meet your expectation. We do our best to create a collection of genuine leather footwear that meets or exceeds our customers expectations. Hopefully you found our customer service helpful. Thank you for being a repeat Diba True customer, we appreciate you. Thank you. The Diba True Crew.

Customer photo review of Potter Ee

Just a great sandal. Very classy and comfortable. Wish you had more in my size 10!

Potter Ee

Store owner replied: Melissa : thank you for the review of Potter EE from Diba True, we appreciate you. This sandal sold out last year so fast and restocked for spring/summer 26 and once again it sold out fast in many sizes/colors. We are glad you were able to find one in your size and you are loving it. Thank you for your support of our family owned business. Enjoy your new shoes. Thank you. The Diba True Crew.

I love the quality and style!

Mellen Camp

Store owner replied: Melissa : thank you for the review of Mellen Camp from Diba True. We appreciate you. As a family owned company we strive to provide a quality product, made from genuine leather at a good value. We hope you enjoy your new wedge sandal. Thank you for your business. The Diba True Crew.

I would love to have kept these and would order more. Unfortunately the smallest size available is a 6. I need a 5.5. Please consider adding some smaller sizes and more colors. It becoming more and more challenging to find shoes that come in 5.5. Beautiful shoe!!!!! Great color!!!!!

Begon Nia

Store owner replied: Dawn : thank you for the review of Begon Nia from Diba True, we appreciate you. Unfortunately at this time we are not producing anything smaller than a size 6 however we will pass your feedback along to our production team. Thank you for the great comments about the beauty & quality of the heel. Have a terrific day. The Diba True Crew.

Wowser! For this order, there was a significant mixup in my shipping address, which was partly on me. When I called customer service, the problem was immediately recognized figured out, and we came up with a plan to get my shoes to me quickly. I really appreciated the personalized customer service and superfast response.

Pri Ority

Store owner replied: Peta : thank you for the very kind words regarding our customer service and shipping team. As a family-owned company it is always amazing when our team is recognized for their hard work. We always put our customer first. My dad told us we are only as strong as our care for our customers. So thank you from the bottom of our hearts. Enjoy your new shoes, the Pri Ority is a very comfortable style. Thank you and have a great day. The Diba True Crew.

Love the shoes. High end.

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Store owner replied: Renee : thank you for the review of Be Gonia from Diba True. As a family owned company we appreciate your compliment of our shoes. We try to deliver a high quality, genuine leather shoe for a good value. Enjoy your new heels. Thank you. The Diba True Crew.

Gorgeous! I want them in black too

Begon Nia

Store owner replied: Georgia : thank you for the review of Begon Nia from Diba True. Glad you love your new heels enough to want them in a second color. This style is currently sold out, but stay tuned we are hoping for a restock. Enjoy your new heels and thank you for your support of our family company. The Diba True Crew.

2nd pair! Love them!

Shy Town

Store owner replied: Linda: thank you for the review of Shy Town from Diba True. As a family owned company we appreciate you being a valued customer. Glad you loved your first pair so much you came back for seconds. Enjoy your new shoes. Thank you. The Diba True Crew.

Can dress up or down! Nice with jeans or dresses. Beautiful patina. Very comfortable.

Pri Ority

Store owner replied: Julia : thank you for the review of Pri Ority from Diba True, we appreciate you. Thank you for the styling tips, that is helpful for our other customers. Enjoy your new shoes. Thank you. The Diba True Crew.

interesting shoe sellection.

Shootin Star

Store owner replied: Ann : thank you for the review of Shootin Star from Diba True, we appreciate you. Glad you are finding our genuine leather footwear selection interesting. We hope you enjoy your new sandal for summer. Thank you. The Diba True Crew.

Loved this shoe! But sorry to say that I could not wear this beautiful silver sandal. I had foot surgery and the toe space was too wide.

Advo Cate

Store owner replied: Arcilia : thank you for the review of Advo Cate from Diba True, we appreciate you. Sorry to hear you had foot surgery, wishing you a speedy recovery. Thank you for the 5 stars and the compliment on the metallic sandal. The Diba True Crew.

Great quality. Exceptional price.

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Store owner replied: Gail : thank you for the review of the Law Less from Diba True, we appreciate you. Glad you found your new genuine leather sandals to be good quality at an exceptional price. That is what we strive for in our building our collection. Enjoy your new sandals and thank you. The Diba True Crew.

Love the boots. Own every color. Love love love the style. Please consider making them in Navy, white, and taupe

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Store owner replied: Laura : thank you for the review of Majes Tic from Diba True, we appreciate you. Glad you are loving your new boots. As a family owned company we are grateful for your multiple purchases of this beautiful boot. There is a off white color in size 9 available if you are looking for a taupe color that might work for you. Enjoy your new boots. Thank you. The Diba True Crew.

Easy to order, disappointed that my size was unavailable in most boots.

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Store owner replied: Roslyn : thank you for your review of Diba True, we appreciate you. As a family owned company we appreciate you being a repeat customer, thank you. Your size should be available in everything on our website, although our best sellers tend to sell out fast! Email our customer service if there is something you are interested in and can't find. Enjoy your new boots. Thank you. The Diba True Crew.

Wow!! Beautiful boots! Love the red! Very comfortable and classy!

Rave Lion

Store owner replied: Julia : thank you for the review of Rave Lion from Diba True, we appreciate you. Glad you are finding your new boots comfortable and beautiful. This is helpful information to other customers. Enjoy your new boots. Thank you. The Diba True Crew

Look and fit plus originality are great!

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Store owner replied: Elisa : thank you for the review of Glass Heart from Diba True, we appreciate you. Glad you like the fit and styling, this is helpful information for other customers. Enjoy your new boots. Thank you. The Diba True Crew.

Customer photo review of ShipTection Shipping Protection

I love rave lion! This is the second pair I have purchased, so now I have them in two colors. I like the low shaft height, the heel shape and height, and the shaft height. The distressed leather fits my style. The color of these looks great with denim.

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Store owner replied: Michelle : thank you for the review of Rave Lion from Diba True, we appreciate you. As a family owned company we are grateful for all of our customers and especially repeat customers. Glad the distressing fits your style. Thanks for the photos, that is helpful for other customers. Enjoy your new boots. Thank you. The Diba True Crew.

Def order while size bigger. Fits small.

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Store owner replied: Katherine : thank you for the review of Jon Qwill from Diba True, we appreciate you. There is a fit note on the website explaining that the sneaker is running a full size small. Glad we were able to get you the correct size. Appreciate your feed back, it's helpful our customers. Enjoy your new sneakers. Thank you. The Diba True Crew.

I own 6 pairs of this bootie in many colors. I have a narrow foot. Please make it in Navy

Majes Tic

Store owner replied: Laura : thank you for the review of Majes Tic from Diba True, we appreciate you. This has been such an amazing bootie and the color offerings have expanded over the years. I will give the feedback to our designer to incorporate navy. Thank you for the idea. Enjoy your new boots. As a family owned business we are grateful for your continued support of our brand. Thank you. The Diba True Crew.

Love the style

Ma Sheena

Store owner replied: Regenne : thank you for the review of Ma Sheena from Diba True, we appreciate you. Glad you love the style of your new cutout bootie. The style is very unique. Enjoy. Thank you. The Diba True Crew.

Comfy and stylish! Wish they had more colors in stock.

Kind Words

Store owner replied: Kyla : thank you for the review of Kind Words from Diba True, we appreciate you. We do in fact have both black leather & sigaro suede in size 9.5 available on the website, if you are still interested. We are glad you find your new loafer comfy & stylish. Enjoy. Thank you. The Diba True Crew.

Beautiful shoe. Excellent quality.

Law Less

Store owner replied: Gail : thank you for the review of Law Less from Diba True, we appreciate you. As a family owned company we are grateful when our customers are pleased with the quality of our genuine leather shoes. Enjoy your new sandal and thank you for your purchase. The Diba True Crew.

Customer photo review of Glass Heart

The boots look and feel great. I'm a swing dancer in St Louis and have MANY of your boots and shoes. The only thing I was disappointed with was the description of the color which wasn't true. I wanted off-white and what I received was beige. Otherwise, I like the boots and will buy more.

Glass Heart

Store owner replied: Nan : thank you for the review of Glass Heart from Diba True, we appreciate you. We appreciate your feedback on the image of Glass Heart not meeting your expectation. We will make certain our team is aware. Hopefully you can enjoy your new genuine leather boots. Thank you for your purchase from our family owned company. The Diba True Crew.

I really looked forward to receiving this casual shoe for travel, and I've worn this brand before, however, I wear an 8 in a closed-toe shoe/boot, I also have a narrow foot with a high arch and these run a little too short on the front end, I've never worn a 8.5. I wanted to love these, but now a little disappointed 😞.

Kind Words

Store owner replied: M : Thank you for your review of the Kind Words from Diba True, we appreciate you. Your feedback is very helpful for other customers. As I'm sure you know, everyone's feet are different. We try our best to make fit notes as they become available. If you need further help please reach out to our customer service. Thank you for your support of our family owned company. The Diba True Crew

Customer photo review of Rave Lion

Diba True is a great company and this is another great boot from a great company! I ordered in the red and absolutely love it. The insoles that came with the boot are very comfortable. I also love the vintage leather. It has that lived in look that I love and which will only get better over time. The heel is not undercut and more straight in the back, making these really easy to walk in. Great all around boot in a rockin' color.

Rave Lion

Store owner replied: Michelle : thank you for the review of Rave Lion from Diba True, we appreciate you. As a family owned company your kind words are very much loved. Adding the photo's and the comments regarding the extra padding is helpful for other customers, thank you. Enjoy your new genuine leather, hand finished boots. Thank you. The Diba True Crew.