Shipping policy
Thank you for shopping with Diba True®. We greatly appreciate your business. To provide you with the best service possible, please follow the instructions listed below to return or exchange your item.
SHIPPING POLICY
- Shipping is FREE on all Continental US orders over $75.00.
- Your order will be shipped the same day if placed before 2 pm CST, assuming your payment processes successfully. Holidays and weekends excluded.
- Orders are shipped WEEKDAYS only. Weekend orders will be shipped the following Monday. Holidays excluded.
- Expect to receive your order in 3-5 weekdays after shipment.
- Couriers: USPS or FedEx
SHIPPING TO NON-CONTINENTAL US LOCATIONS
- $9.90 Flat Rate to ship to Non-Continental US locations
- Non-Continental shipping through FedEx ground and USPS could take 30 days or longer to ship
- For expedited shipping options, please contact retail@dibashoes.com
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Diba Shoe Outlet
3630 Corporate Trail Dr.
Earth City, MO 63045
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What if I still have questions? Feel free to contact us at retail@dibashoes.com or call (314) 209-0150. Customer Service Hours: Monday-Thursday 10am – 3:30pm Friday 10am-2:00pmÂ
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