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Diba True

West Haven

West Haven

Regular price $175.00 USD
Regular price Sale price $175.00 USD
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Suzanne's Note: A classic in the Diba True collection. We bring it back year after year for a reason, because it is just the perfect spring, fall, winter, summer, all-time boot!

Saddle up in style with the WEST HAVEN Bootie by Diba True. This rustic-chic bootie features vintage distressed leather and bold stitching for a timeless western flair. A 2-inch chunky heel offers the perfect balance of lift and comfort, while the sleek silhouette keeps it versatile for everyday wear. Whether you're headed to a festival or just channeling your inner cowgirl, the WEST HAVEN bootie is your go-to for laid-back, effortlessly cool style.

Pair with a fringed suede jacket and a floral mini dress for an effortlessly cool festival vibe. They also look great with cuffed denim and a light patterned blouse for a relaxed daytime look.

OUR FIT TIP: 90% of our customers say this fits true to size.

CORE FEATURES

  • Genuine Vintage Leather
  • Pull-On
  • Padded Insole
  • Round Toe
  • Mid Calf Height
  • 2-in Stacked Block Heel
  • 6-in Shaft Height
  • 12.5-in Shaft Circumference

SUSTAINABILITY

Our commitment to sustainability can be seen in our quality and design using natural products and quality materials with timeless styles to last a lifetime. Our goal at Diba True® is to reduce our carbon footprint and to create sustainable products that are made to last and are better for our environment.

CARE GUIDE

Proper care can significantly extend the life and appearance of these shoes. Here's a care guide for each material type:

Care Guide for Genuine Leather Shoes:

  1. Cleaning:

   - Wipe off dirt and dust using a soft, damp cloth.

   - For tougher stains, use a leather cleaner specifically designed for the type of leather used in your shoes.

  1. Conditioning:

   - Apply a leather conditioner to keep the leather soft, supple, and moisturized. This prevents cracking and maintains the natural sheen.

   - Use a product recommended for your specific leather type and follow the manufacturer's instructions.

  1. Polishing:

   - Polish your leather shoes occasionally to restore their shine and color.

   - Choose a polish that matches the color of your shoes and buff gently with a soft cloth.

  1. Protection:

   - Apply a water and stain repellent spray to protect against spills and moisture. Reapply as needed.

  1. Storage:

   - Store leather shoes in a cool, dry place away from direct sunlight and heat.

   - Use shoe trees, forms, or provided stuffing to help maintain their shape.

 

Care Guide for Genuine Suede Shoes:

  1. Brushing:

   - Use a suede brush or a soft, dry toothbrush to gently brush off dirt and restore the nap (the raised surface of the suede).

  1. Stain Removal:

   - For wet stains, blot gently with a clean, dry cloth and let the shoes air dry. Avoid using heat sources like hair dryers.

   - For dry stains, try a suede eraser or a specialized suede cleaner. Test on a small, inconspicuous area first.

  1. Protection:

   - Apply a suede protector spray to guard against water and stains. Allow the shoes to dry completely after spraying.

  1. Storage:

   - Store suede shoes in a cool, dry place. Avoid crushing them, as suede is more delicate than leather.

   - Use shoe trees, forms, or provided stuffing to maintain their shape.

Care Guide for Multimedia Shoes or other materials:

  1. Cleaning:

   - Wipe away dirt and dust using a soft, damp cloth. If the shoes have different materials, ensure the cloth is appropriate for all surfaces.

  1. Material-Specific Care:

   - Follow the care instructions for each material used in the shoes. For example, if there's leather and fabric, follow the leather care instructions for the leather parts and fabric care instructions for the fabric parts.

  1. Protection:

   - Apply appropriate protectants or sprays to the different materials. Be sure to use products that won't damage any specific material.

  1. Storage:

   - Store multimedia shoes as you would for the most delicate material used in the shoes. Separate them from other shoes to prevent potential scratching or damage.

Remember that regular maintenance and proper care will help keep your shoes looking their best for a long time.

 

💙 Diba True

SHIPPING & RETURNS

Return Policy

Thank you for shopping with Diba True®. We greatly appreciate your business. To provide you with the best service possible, please follow the instructions listed below to return or exchange your item.

Start your Return

SHIPPING POLICY

  • Shipping is FREE on all orders over $75.00.
  • Your order will be shipped the same day if placed before 2 pm CST, assuming your payment processes successfully. Holidays and weekends excluded.
  • Orders are shipped WEEKDAYS only. Weekend orders will be shipped the following Monday. Holidays excluded.
  • Expect to receive your order in 3-5 weekdays after shipment. 
  • Couriers: USPS or FedEx

 

Return Policy:

  • Returned or exchanged items MUST BE UNWORN, CLEAN, AND IN NEW CONDITION.
  • Items can be exchanged or returned for a full refund within 30 days of receiving the item.
  • Shipping charges are not refundable and there is an $4.99 per shoe restocking fee that covers restocking and postage back to the warehouse.
  • Refunds are always issued to the original method of payment. 
  • Start by visiting our Returns Center.
  • Items scheduled for a return / exchange outside of the current return center and return procedure are not guaranteed a refund/ exchange if items are not received.

 

Exchanges:

  • Returned or exchanged items MUST BE UNWORN, CLEAN, AND IN NEW CONDITION.
  • Items can be exchanged or returned for a full refund within 30 days of receiving the item.
  • Visit the Returns Center and enter the order number and zip code to start your return.
  • If the style you requested is out of stock, a refund will be issued to your original form of payment and the returns fee will be applied. (see above)

Please Note:  Clearance Items and Final Sale items are not eligible for refund or exchange. Gift Cards and E-Gift Cards cannot be returned or refunded. All purchases are final on Clearance items, E-Gift Cards, and standard Gift Cards.

 Diba Imports guarantees against manufacturer's defects for 1 year. Normal wear and tear do not qualify. If you feel the merchandise is defective and it was purchased from this website, please contact us by emailing returns@dibashoes.com with a description of the issue and images if you have them available.

DIBA TRUE RETURN CENTER

https://dibatrue.happyreturns.com/

 

FREQUENTLY ASKED QUESTIONS

Where can I send my Returns?

Please visit our returns center: https://dibatrue.happyreturns.com/ and follow the directions and a pre-paid return label will be provided for you, you can drop it off at any UPS locations near you our return address is 3630 Corporate Trail Dr. Earth City, MO 63045.

What if it just doesn't fit?

If the item(s) purchased on our website don't fit, you may return your unworn footwear within 30 days of the original date you received the item. There is no additional charge for an exchange. Please follow the return instructions https://dibatrue.happyreturns.com/ 

Can I get a refund if I bought the shoes at another store or website?

You can only get a REFUND from the merchant where you purchased your shoes. If you think you have a ‘factory defect’, please return the shoes to the merchant and let them know. They will handle the issue with Diba True directly. If you attempted to get a refund but were unable, and your shoes are unworn, please send an email to: returns@dibashoes.com explaining what happened and we can help you. 

What if I still have questions? Feel free to contact us at retail@dibashoes.com or call (314) 373-1280. Customer service hours are Tuesday-Thursday  10am-3:00pm CST and Friday 10am-12pm CST

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Customer Reviews

Overall rating: 4.8 / 5 from 206 reviews.

The “Walnut Grove” bootie is not like anything else you can find in a department store. These are truly gorgeous and I’m so happy I found them online totally by accident. Everything about them is perfect!

Walnut Grove

Store owner replied: Karen : thank you for your review of the Walnut Grove from Diba True, we appreciate you. The Walnut Grove has been a Diba True signature boot for the last few years. We are also glad you found us by accident and are happy with your new boots. Thank you for supporting our family owned company. Enjoy The Diba True Crew.

Shipping was quicker than expected.

Walnut Grove

Store owner replied: Amy : Thank you for the review of Walnut Grove from Diba True. Glad your new boot arrived quicker than you anticipated, our warehouse tries to ship orders within 24 hours. Enjoy your new vintage boots. As a family owned company we appreciate your business. Thank you. The Diba True Crew.

ive never loved a shoe more. lifelong customer

West Haven

Store owner replied: Jaime : thank you for your review of West Haven from Diba True, we appreciate you. As a family owned company, knowing we have a lifelong customer makes our heart happy. Thank you for your support and enjoy your new genuine leather boots. The Diba True Crew.

LOVE LOVE THE BOOTS. THE COLOR IS SO PRETTY. I ORDERED A 9 AND THEY A LITTLE BIG BUT I THINK WITH THICKER SOCKS THEY WILL BE PERFECT.

Walnut Grove

Store owner replied: Hello Shannon, Thank you for taking the time to leave a review. We are elated that you are happy with your purchase. Thank you for choosing our family-owned brand over our competitors. It means the world to us!

At first I ordered my actual size (7.5). Fit was too tight and could barely get them on. I returned for a half size bigger (8) and love them. The fit is perfect, the quality is very satisfying, the comfort is awesome. The price is worth it. They can be worn with most any attire. I would not mind wearing them everyday. Certainly glad I returned for half size bigger instead of a refund. Very pleased with my purchase.

Walnut Grove

Store owner replied: Sandra : thank you for the review of Walnut Grove from Diba True, we appreciate you. Thank you for using our exchange process, glad you found it easy. As a family owned company, knowing you are pleased with your purchase makes us smile. Thank you! Enjoy. The Diba True Crew.

Bootie ran small to normal size but was an easy exchange process for the 1/2 size bigger.

Walnut Grove

Store owner replied: Leigh Anne : thank you for the review of Walnut Grove from Diba True, we appreciate you. Glad you found our #1 selling boot worth the trouble to exchange for the best fitting size for you. We are glad you found the exchange process easy. Enjoy your new boots. Thank you. The Diba True Crew.

I love the look and comfort of my booties. I’m glad I purchased them.

Walnut Grove

Store owner replied: Annette : Thank you for the review of Walnut Grove from Diba True, we appreciate you. Glad your new booties are comfortable and you are pleased with the look. As a family owned company, anytime our customers are happy we smile. Enjoy your new booties. Thank you. The Diba True Crew.

I ordered size 7 my normal size & my booties fit like a dream. The distressing was the perfectly done, not too much or too little. Website photo was exactly what my boots looked like out of the box.

Walnut Grove

Store owner replied: Heather : thank you for the review of the Walnut Grove from Diba True, we appreciate you. Glad you found your new boot "perfectly done" and fit well. The hand finish distressing of genuine leather has been a trademark of Diba True for a long time and the Walnut Grove has been the #1 seller for 7+ years. As a family owned business we hope you enjoy your new purchase and are grateful for your support. Thank you The Diba True Crew.

I don't have these boots but would love to. I would love to see this version in a lower heel and wider toe.

West Haven

Store owner replied: Nancy : thank you for the comments on the West Haven. The heel on this style is 2 in and unfortunately at this point in the season our boot selection is pretty picked over. We will tell our designer your request for lower heels. Our Spring 2026 has plenty of low heels and unique styles hopefully something will catch your eye. We appreciate your feedback and wish you a very blessed 2026! The Diba True Crew.

Love the shoes and the style will definitely be getting more shoes in the future!

Walnut Grove

Store owner replied: Lakin : thank you for your review of the Walnut Grove from Diba True we appreciate you. Walnut Grove has been our #1 seller for 7 years running, the hand finished distressing of the genuine leather makes this boot unique just like each of our customers. Enjoy your new boots and have a blessed 2026! The Diba True Crew.

Boots ran very narrow - had to return

Walnut Grove

Store owner replied: Patti : thank you for the review of the Walnut Grove from Diba True. We know there are many different size feet and unfortunately know not all boots fit everyone the same. We value your feedback and will share the information with our stylist. We wish you a very blessed New Year. The Diba True Crew.

Love them!

Walnut Grove

Store owner replied: Jill : thank you for the review of the Walnut Grove from Diba True. We appreciate you. Glad you love your new hand finished genuine leather boots. As a family owned business anytime our customers are happy it makes us smile. Have a blessed New Year. Thank you. The Diba True Crew.

Should I size up or stay true to size? Will the boots break in and become more comfortable? Is there any info on the fit guide tab?

Walnut Grove

Store owner replied: Madeleine : thank you for your questions concerning the Walnut Grove from Diba True. The genuine leather distressed bootie has been in our collection for over 7 years, always maintaining the #1 seller spot. We have not had any feedback that would lead us to believe the shoe runs any other way than true to size. If you prefer your boots to be a little bigger and/or to wear thicker socks, it cannot hurt to size up a half size or if you prefer to go barefoot and your boots fit a little snug, you can always downsize a half size. But in our educated opinion, true to size is the best bet on Walnut Grove. Thank you for your interest in our family owned company. The Diba True Crew.

Question ,Do these have arch support like my cowboy boots or do I need to wear orthotics with them .Need to know before I order.Lov e the look of them .

Walnut Grove

Store owner replied: Debbie : sorry for the delay in answering you. Our genuine leather boots, although they have added padding in the insole do not have orthotics built in. Hope this helps. Thank you. The Diba True Crew.

I wish there was some padded on the sole of the shoe. I will need to add Dr Schols inserts to the boots to make more comfortable.

Walnut Grove

Store owner replied: Sally : thank you for your review of the Walnut Grove from Diba True, we appreciate you. We have made an attempt to add extra padding in our footbeds, sorry it does not meet your standards. We are grateful you liked everything else about the boot enough to give us a 5 STAR rating. Hopefully you will enjoy your genuine hand finished leather boots for years to come. Thank you for your support of our family owned business. The Diba True Crew.

I love these boots! I love that they are real leather & wood sole(not rubber). I have bragged to my friends & family how i found them via googled 'real leather booties' the color light brown was just what i was looking for. The price was reasonable but yes, more than i usually spend... but one day after doing several hours of extensive house cleaning i thought i would have to pay at least $150 to someone to do what i just did... So i paid myself & bought these boots!😄

Walnut Grove

Store owner replied: Kimberly : thank you for your review of the Walnut Grove from Diba True, we appreciate you. We love when our customers are thrilled with their purchase and can appreciate the genuine leather in all of our boots. Enjoy your new Walnut Grove booties. Thank you for supporting our family owned business. The Diba True Crew.

Love Dibatrue brand

Walnut Grove

Store owner replied: Catherine : Thank you for your review of the Walnut Grove from Diba True, we appreciate you. Thank you for your support of our family owned small business, we try to take care of each of our customers. Enjoy your new distressed, genuine leather boots. Thank you. The Diba True Crew.

Love everything about them

West Haven

Store owner replied: Thea : thank you for your review of the West Haven from Diba True, we appreciate you. Glad you love everything about your new boots, enjoy the genuine vintage leather. Thank you. The Diba True Crew.

Beautiful boot!! Quality and style are excellent!

West Haven

Store owner replied: Dianne : thank you for your review of the West Haven from Diba True, we appreciate you. Glad you are finding the genuine hand finishing of the West Haven beautiful and the quality and style as well. Enjoy your new boots. Thank you for supporting our family owned business. The Diba True Crew.

They are beautiful and perfectly distressed.

Walnut Grove

Store owner replied: Terri : thank you for your review of the Walnut Grove from Diba True, we appreciate you. Grateful you find your new boots "perfectly distressed". The hand finished genuine leather boots, like fine wine, get better with time. Enjoy your new Walnut Grove. Thank you. The Diba True Crew.

Great to wear right away!

West Haven

Store owner replied: Debra : thank you for your review of the West Haven from Diba True, we appreciate you. Glad you found the West Haven boot ready to wear directly out of the box. Enjoy your new boots. Thank you. Diba True Crew.

This is my first pair and am loving my boots. I would love to purchase every color 9 1/2.

Walnut Grove

Store owner replied: Stacey: thank you for your review of the Walnut Grove from Diba True, we appreciate you. What a fun review, we love it when our customers are 5* satisfied! Glad you are happy with your new booties and the brand overall. We look forward to hearing from you again. Thank you and enjoy your boots. The Diba True Crew.

Walnut grove bootie has unique design & color/distressed look First day I wore in public 25 yr old woman stopped me asked for brand name. She wanted to “order immediately” Later in same shop, another woman approached me & asked for same info She “loved design”

Walnut Grove

Store owner replied: Dottie : thank you for your review of the Walnut Grove from Diba True, we appreciate you. Glad you are enjoying your new booties, the Walnut Grove has been a #1 seller for many years and will always be a signature for Diba True. Each boot has a hand finished distressing that gets better with age. Enjoy your new boots and thank you. The Diba True Crew.

I returned them and I'm eagerly awaiting the exchange and hoping that that you have received the return! Thanks, Edyie

Walnut Grove

Store owner replied: Edyie : thank you for your review of the Walnut Grove from Diba True. We appreciate you. It appears the exchange has been delivered. Hopefully the new sizes is fitting a little better. The Walnut Grove has been a #1 seller for Diba True and the hand finished vintage material only gets better with time. Enjoy your new boots and tag Diba True on social media to share styling tips with other Diba True Fans. Thank you. The Diba True Crew.

Love the worn in look. Fit comfy and color is great!

Walnut Grove

Store owner replied: Thank you for your recent review of the Walnut Grove from Diba True. We appreciate you. Glad you appreciate the hand finished vintage leather that only gets better over time. Enjoy your new boots, tag Diba True on social media to share styling tips with other Diba True Fans. Thank you. The Diba True Crew.

I was worried that the fit would be too tight- I’d have preferred a wider toe box but these boots fit closely but not uncomfortably. I was afraid I’d have to return these but am pleased I get to keep them!

Walnut Grove

Store owner replied: Diana : thank you for taking the time to write a review of the Walnut Grove from Diba True. We appreciate you. So glad the fit ended up being good and you are enjoying your new booties. Tag Diba True on social media to share styling tips with other Diba True Fans. Thank you and enjoy. The Diba True Crew.

I love the boots but when I walk it is too loose in the heel area and flops,to be comfortable.

West Haven

Store owner replied: Cheryl : thank you for taking the time to write a review of the West Haven from Diba True. We appreciate your time. We noticed you began a return, hopefully the process runs smoothly. Understanding not every boot is made for every foot, hopefully you will continue to consider Diba True in the future. I might recommend the Majes Tic or Say So boots, it might be a better fit. Thank you. The Diba True Crew.

I love these boots. They are so comfortable, fit perfectly and look SO CUTE. The craftsmanship is amazing and I love the distressed white leather. On top of all of that, the packaging was really nice and shipping was fast. I will definitely purchase more Diba True boots❤️

West Haven

Store owner replied: Nancy : WOW thank you so very much for your review of the West Haven from Diba True. Really appreciate you. So glad you are happy with your purchase and find the styling, craftsmanship and quality up to your standards. As a company we strive to meet all three of those benchmarks, so it's always great when we hear our customers reviews like yours. And the comment on fast shipping & good packaging will make our warehouse team grateful, thank you for pointing them out. If you are loving the white West Haven she is available in other colors. Tag Diba True on social media to share styling tips with other Diba True Fans. Thank you and enjoy your new boots. The Diba True Crew.

Customer photo review of Walnut Grove

My first Diba order. I wear a 9 in running shoes, 8-8.5 in dress shoes (heels) & usually an 8.5 in anything casual with socks. I ordered the 8.5 & the fit was perfect. Quality is great & the style is even better. So cute.

Walnut Grove

Store owner replied: Kelly : thank you for your review & photo of the Walnut Grove from Diba True. The explanation of sizing is very helpful and I hope others will find this review a resource. The photo & comments about comfort & quality went above and beyond, we are so grateful you are pleased with your first Diba True purchase. Tag us at Diba True to share styling tips with other Diba True Fans. Enjoy your new boots. The Diba True Crew.

Comfortable from the jump.

Walnut Grove

I love these boots! They are so cute and comfortable. I will purchase More from Diba True!

West Haven

Store owner replied: Nancy: thank you for your review of the West Haven from Diba Ture. We appreciate you. Grateful you find our boots comfortable, cute and will purchase again! We love that. The hand distressed genuine leather finish of the West Haven will only get better with age. Tag Diba True on social media to share styling tips with other Diba True Fans. Enjoy your new boots.

These are my factories of boots. I usually wear Frye. These are just as great. I love them. I got the marble gray. I’m thinking about getting the brow tones. Most comfortable ever. Debbie from Birmingham

Walnut Grove

Store owner replied: Debbie from Birmingham : thank you so much for taking the time to write a review of the Walnut Grove from Diba True. We appreciate you. Glad you are loving our Diba True boots just as much as other, we love that. The genuine hand finished leather will only get better with time. Enjoy your new boots and tag Diba True on social media to share styling tips with other Diba True Fans. Thank you The Diba True Crew.

I own 3 pairs now!! Love them.

Walnut Grove

Store owner replied: Janelle : thank you for taking the time to write a review of the Walnut Grove from Diba True. We appreciate your time. Thank you for your continued support of our family company. The had finish of the distressed leather on the Walnut Grove only gets better with time. Tag Diba True on social media to share styling tips with other Diba True Fans. Thank you and enjoy your new boots. The Diba True Crew.

These go with everything from dresses to pants! One of my go to for the weekends. I’ve had my pair for 3 years and still love them!

Walnut Grove

Store owner replied: Natalie : thank you for taking the time to write a review on Walnut Grove from Diba True. We appreciate you. The hand finished, genuine leather boots only get better with time. Since you've had them 3 years you probably know that! They do tend to be very versatile; tag Diba True on social media to share styling tips with other Diba True Fans. Happy New Year. The Diba True Crew.

Love the boots.

West Haven

Store owner replied: Sharon : thank you for taking the time to write a review of the West Haven from Diba True. We appreciate you. So glad you are loving your new boots, the hand finished vintage material will only get better with age. (like us!) Enjoy your new boots and tag Diba True on social to share styling tips with other Diba True Fans. Happy New Year. The Diba True Crew.

I love these boots! I had to send my first pair back and go up a half size. Customer service was great and I got my replacement very quickly. I wear these all the time. Love,love,love.

Walnut Grove

Store owner replied: Rhonda : thank you for writing a review of the Walnut Grove from Diba True. We appreciate you. Glad you found our customer service to be great, we pride ourselves on taking care of our customers. The hand finished distressed leather of the Walnut Grove only gets better with time. Enjoy your new boots. Tag Diba True on social media to share styling tips with other Diba True Fans. Happy Holiday. The Diba True Crew.

Cool style. Soft supple leather

Walnut Grove

Store owner replied: Ellen : thank you for taking the time to write a review of the Walnut Grove from Diba True. Glad you are finding the styling cool and the genuine hand finished leather soft. Tag us on social media to share styling tips with other Diba True Fans. Happy Holidays. The Diba True Crew.

Very satisfied with my purchase. Fast shipping, great customer service!

Walnut Grove

Store owner replied: Lora : thank you for taking the time to write a review of the Walnut Grove from Diba True. Glad you appreciated the fast shipping and customer service. We strive to provide both! Walnut Grove, our #1 selling boot, has a hand finished distressing that will only get better with age. Tag us on social media to share styling tips with other Diba True Fans. Enjoy your new boots. Happy Holidays. The Diba True Crew.

I love the look of the boot but it runs small. I had to return for a larger size but have not received them yet. I can’t really speak to the comfort as too small anything is not comfortable. I am looking forward to receiving the larger size.

Walnut Grove

Store owner replied: Rhonda : thank you for taking the time to write a review of the Walnut Grove from Diba True. After looking into your exchange, customer service informed us you should be receiving the bigger size shortly. Thank you for your patience and understanding during this busy holiday season, we hope you love your new boots. The hand finished vintage leather will get better with time. Tag us on social media to share styling tips with other Diba True Fans. Thank you & Enjoy. The Diba True Crew.